Accessibility Statement

Effective Date: 4th April 2025
Last Updated: 4th April 2025

Our Commitment to Accessibility

At DPA Cloud Services Ltd, we are committed to ensuring that our website, platform, and services are accessible to all users, regardless of ability or technology. We believe everyone deserves equal access to digital services and information, and we are continually working to improve the usability and inclusivity of our online environments.

Accessibility Standards

We aim to meet or exceed the following standards where reasonably possible:

  • Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
  • Conformance with the UK Equality Act 2010
  • Compliance with Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018, where applicable

Measures Taken

  • Keyboard navigation support across all interactive components
  • Clear, consistent layout and structure using semantic HTML
  • Readable text with appropriate contrast ratios
  • Alternative text (alt text) for all important images
  • Responsive design for all screen sizes and devices
  • Skip-to-content and landmark navigation for screen readers
  • Tab order and focus states visibly styled
  • Clear labels and ARIA roles for assistive technologies
  • Ongoing testing using Axe, WAVE, Lighthouse, and screen reader tools

Known Limitations

While we strive for full accessibility, we acknowledge that:

  • Some third-party embedded content may not fully conform
  • Older browsers or operating systems may have limited support
  • Dynamic dashboard elements may need continuous refinement

We are continuously working to identify and resolve these issues.

Feedback & Support

If you encounter any accessibility barriers while using our services, we want to know.

We aim to acknowledge feedback within 2 business days and resolve or respond within 5–10 business days depending on complexity.

Accessibility Roadmap (2025 Goals)

  • Introduce accessibility toggles (e.g., high contrast, font resizing)
  • Ensure all PDFs and documents are screen reader friendly
  • Enhance accessibility of all SaaS and dashboard modules
  • Conduct annual third-party accessibility audits

Third-Party Tools

Our site may use third-party tools such as Google Maps, YouTube, analytics or cookie consent popups. Where possible, we:

  • Select accessible versions
  • Use wrappers or alternatives to improve compatibility

Legal Compliance

This statement is prepared under the UK Equality Act 2010 and Accessibility Regulations 2018. Although not all private companies are legally bound by WCAG, we voluntarily adopt these standards as a matter of principle.

Review & Updates

This Accessibility Statement is reviewed annually or after major changes.

Next scheduled review: April 2026