Legal Centre
Welcome to our Legal Centre. Here you’ll find all the key legal documents that govern our relationship with you as a client or site visitor. We encourage you to review them carefully.
Terms & Conditions
Outlines the terms under which we provide our services, including limitations, billing terms, and client responsibilities.
Privacy Policy
Details how we collect, use, and protect your personal data in accordance with UK GDPR and other laws.
Security & Trust
Details how we secure our infrastructure, implement Zero Trust networking, and uphold client trust.
Data Breach Notification Policy
Outlines our procedures for detecting, reporting, and responding to personal data breaches, in line with UK GDPR.
Data Protection Statement
Summarises how we comply with data protection laws and safeguard your personal data.
Acceptable Use Policy
Defines permitted and prohibited behaviour when using our hosted systems, VoIP, or SaaS platforms.
Service Level Agreement (SLA)
Sets out the performance, availability, and support expectations for all our hosted and managed services.
Complaints Procedure
Provides a step-by-step guide on how to raise concerns and how we aim to resolve them promptly.
Cookie Policy
Explains how we use cookies and similar technologies, and how you can control them.
Responsible Disclosure
Learn how to safely report potential security vulnerabilities in our systems and help us keep our infrastructure secure.
Accessibility Statement
Explains the steps we take to make our website and services usable by all, regardless of ability or technology.
Equality, Diversity & Inclusion
Outlines our commitment to inclusive values, equitable treatment, and a welcoming culture for everyone.
Ethics Policy
Outlines our ethical principles across infrastructure, AI, innovation, and partner conduct — including fair business and human-centred design.
Modern Slavery & Human Rights
Outlines our stance against modern slavery and human rights abuses within our operations and supply chain.
Environmental & Sustainability
Outlines our commitments to energy efficiency, sustainable hosting, and responsible procurement practices across our infrastructure.